Privacy Policy

1. Introduction

Welcome to CargoX Company We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our logistics services, including Transportation, Warehousing, and Freight Forwarding.

2. Information We Collect

2.1 Personal Information

  • Name
  • Contact details (email, phone number, address)
  • Payment details (credit/debit card information, billing address)
  • Company details (if applicable)

2.2 Service-Related Data

  • Pickup and delivery addresses
  • Type of goods transported
  • Order history and transaction details

2.3 Automatically Collected Data

  • IP address and device information
  • Browsing history and interactions with our application
  • Cookies and tracking technologies

3. How We Use Your Information

  • To provide, maintain, and improve our logistics services
  • To process payments and transactions
  • To communicate with you regarding your orders or inquiries
  • To enhance security and prevent fraudulent activities
  • To comply with legal and regulatory requirements

4. Data Sharing & Disclosure

4.1 With Service Providers

We may share data with third-party service providers who assist us in operating our business, such as:

  • Payment processing companies
  • Logistics partners
  • IT support and cloud storage providers

4.2 Legal Compliance

We may disclose personal data when required by law, such as:

  • To comply with Malaysian regulations
  • In response to legal requests from government authorities
  • To protect our company, users, or legal rights

5. Data Protection & Security

We implement strong security measures to safeguard your data, including:

  • Encryption of sensitive information (e.g., payment data)
  • Secure servers and restricted access
  • Regular security audits and updates

6. User Rights & Choices

As a user, you have the following rights regarding your personal data:

  • Access & Update: You may request access to or update your personal information.
  • Withdraw Consent: You may withdraw consent for certain data processing activities.
  • Data Deletion: You may request that we delete your personal data, subject to legal retention requirements.

To exercise these rights, contact us at [Your Contact Email].

7. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze usage patterns. You can manage cookie settings in your browser.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations.

9. Compliance with Malaysian Laws

Our privacy practices align with Malaysia’s Personal Data Protection Act 2010 (PDPA) and other applicable regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated to you.

11. Contact Us

If you have any questions or concerns, please contact us at:

  • Email: info@cargo4u.com.my
  • Phone: +60124915355
  • Address: LOT515, NO.22, JALAN 2C, KG.BARU SUBANG, 40000 SHAH ALAM, SELANGOR D.E. MALAYSIA
Cargo4U